One price for the one service desk suite
which includes everything as standard

Unlike other help desks we don’t offer a free version – we see no reason why paying customers should be overcharged to subsidise “free users”. Instead, like everything we do, our pricing model is simple, transparent and fair to all.

What’s included in richdesk?

The richdesk suite includes every module needed to manage IT support and customer service:

  • richdesk: the most focused and advanced helpdesk and customer support hub available

  • richasset: manage and view all your IT assets from one system

  • richrmm: monitor and control the IT estate wherever it resides

  • richremote*: remote support for you devices and IT assets

  • richportal: automated incident logging and customer self-service workflows with no coding required

    In addition to including every module, richdesk offers ITIL integration, process automation, contract management, and a comprehensive reporting suite. And richdesk is improving all the time thanks to our ongoing investment in the product.

What does richdesk cost?

On Premise: £ 35 per agent per month
Hosted: £39 per agent, per month

We told you it was simple pricing.

Can I try before I buy?

Of course. You can try the fully-featured richdesk system totally free for a 30-day trial. We understand you need to evaluate the full solution in depth, not just experience a stripped-back demo. During the trial period we provide free support (Richmond Support+) so that customers can also evaluate our support team who will be safeguarding the successful operation of their service desk software into the future.

If you have questions, use our chat option or visit our contact us page to find your preferred contact method. And when you’re ready, use the button below to start your richdesk trial.

* Depending on requirements, richremote may require additional licences